Privacy Policy

Updated Date: 01-05-2024

We respect your privacy and are committed to protecting it through our compliance with this privacy policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide (“Personal Information”) when you visit the website: templatesgo.com (“Site,”, “Website” or “Service”) managed, operated, and owned by FOTOEFECTOS TECHNOLOGIES SL. (collectively, “Company,” “we,” “us,” or “our”) and any of its related products and services (collectively, “Services”), and our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information. It also describes your choices regarding our use of your Personal Information and how you can access and update it.

If you are entering into this Policy on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Policy, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Policy, you must not accept this Policy and may not access and use the Website and Services. 

By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies we do not own or control or individuals we do not employ or manage.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters possess meanings specified under the ensuing conditions. The subsequent definitions retain the same import irrespective of their appearance in singular or plural form.

Definitions

For the objectives of this Privacy Policy:

Account signifies a distinct account created for you to access our Service or specific parts thereof.

Affiliate designates an entity that exercises control over, is controlled by, or is under common control with a party. “Control” denotes ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authorities.

Application refers to the software program named TemplatesGo, provided by the Company and downloaded by you on any electronic device.

Company (referred to as “the Company,” “We,” “Us,” or “Our” in this Agreement) refers to FOTOEFECTOS TECHNOLOGIES SL, a Spanish company identified by registration number B65711780 and situated at C Francesc Layret 82, Cornella de Llobregat – Barcelona- Spain.

Country refers to Barcelona, Spain.

Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.

Personal Data contains any information related to an identified or identifiable individual.

Service refers to the Application.

Service Provider signifies any natural or legal person processing data on behalf of the Company. This includes third-party entities or individuals engaged by the Company to facilitate, provide, or analyze the Service or perform services associated with it.

Third-party Social Media Service refers to any website or social network site where a user can log in or create an account to use the Service.

Usage Data means automatically collected data, generated by the use of the Service or the Service infrastructure itself (e.g., the duration of a page visit).

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such an individual is accessing or using the Service, as applicable.

How We Collect Data

Here are the Categories of Data Collected:

Personal Information We Collect From You

While utilizing our Service, we or third-party service providers may request you to provide certain personally identifiable information that can be utilized to contact or identify you. This information may contain, but is not limited to:

  • Contact data such as your name, email address, phone number, and usage Information when you sign up for an account, log in to your account, contact customer support, or send us an email.
  • Business data include company name, business type, department, title, business email, business phone number, and products you use.
  • Any comments, photos, videos, or other content you decide to post on the website or share with us.
  • Information you provide when participating in surveys, polls, contests, or promotions.
  • Location information, including precise location data, if you grant the Site access to your device location. To avoid collecting precise location information, please follow the instructions provided by your mobile service provider or device manufacturer.

Information You Provided Us About Others

You may provide information about other individuals while using our Website. Do not give us such information about others directly unless you have the proper authorization or their consent to do so. We will utilize this information for the purposes outlined in this Privacy Policy.

We do not access any information entered into your workflows, questionnaires, or generated documents while using our Service unless explicitly requested or disclosed by you.

Automatically Collected Usage Data

Like most companies, usage data is automatically collected during the use of the Service from visitors to our Website and users of our products and services. This may contain information such as your device’s Internet Protocol (IP) address, browser type, and version, Internet Service Provider Address, the pages of our Service that you visit, the date and time of your visit, the duration spent on those pages, HTML pages, graphics, or other files viewed on our site, unique device identifiers, and other diagnostic data.

When accessing the Service through a mobile device, we may automatically collect specific information, including, but not limited to, the type of mobile device you use, your mobile device’s unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

Additionally, we may gather the information that your browser transmits whenever you visit our Service, whether accessed through a computer or a mobile device.

The technologies we used for data collection may contain:

Cookies (or Browser Cookies):

A cookie, a small file deposited on your computer’s hard drive, is utilized for this purpose. You retain the option to decline browser cookies by activating the relevant settings on your browser. Nevertheless, opting for this setting may restrict your access to specific sections of our website. Unless your browser settings are adjusted to reject cookies, our system will automatically issue cookies when you navigate your browser to our website.

Information from Third-Party Social Media Services

The Company enables you to establish an account and log in to access the Service using the following Third-party Social Media Services:

  • Google
  • Facebook

If you opt to register through or grant us access to a Third-Party Social Media Service, we may collect personal data already associated with your Third-Party Social Media Service account. This may include your name, email address, activities, or contact list linked to that account.

Additionally, you have the choice to share additional information with the company through your Third-Party Social Media Service account. By choosing to provide such information and personal data during registration or otherwise, you explicitly authorize the company to utilize, share, and store it in accordance with the terms outlined in this Privacy Policy.

Use of Your Personal Data

The Company may use your Personal Data for the following purposes:

Service Provision and Maintenance: This involves providing and maintaining our Service, along with monitoring its usage, detecting, preventing, and resolving security and technical issues.

Account Management: We use Personal Data to manage your account, such as user registration, logging you into your account, and granting access to specific functionalities available to registered users.

Contacting You: We may contact you via email, telephone calls, SMS, or other electronic communication means for notifying updates, informative communications, and security-related notifications.

Information and Offers: To provide news, special offers, updates to our products and services, or general information about our products, services, and upcoming events similar to those you’ve purchased or inquired about unless you opt not to receive such information.

Request Management: Processing your information to attend to and manage your requests and questions for us.

Targeted Advertising: We may use your information to develop and display tailored content and advertising, collaborating with third-party vendors to measure effectiveness.

Contractual Performance: Personal Data is utilized for the development, compliance, and execution of purchase contracts for products, items, or services you’ve acquired through the Service or any other contract with us.

Business Transfers: Evaluation or execution of mergers, divestitures, restructurings, dissolutions, or other sales or transfers of some or all of our assets, including Personal Data held about our Service users.

Other Purposes: Utilizing your information for data analysis, identifying usage trends, assessing promotional campaign effectiveness, and evaluating and improving our Service, products, services, marketing, and user experience.

We may share your personal information under the following circumstances:

With Service Providers: Sharing with Service Providers for Service monitoring and analysis of the use of our Service, third-party advertising to you after your visit to our Service, and for payment processing to contact You.

Business Transfers: Sharing or transferring personal information during negotiations or completion of mergers, asset sales, financing, or acquisitions involving our business.

With Affiliates: Sharing with our affiliates, including our parent company and subsidiaries, with an obligation for them to honor this Privacy Policy.

With Business Partners: Sharing with business partners to offer specific products, services, or promotions.

With Your Consent: Disclosure of your personal information for any other purpose with your explicit consent.

Minors/Children

We are deeply committed to safeguarding the privacy of minors. The Services are designed for a general audience and are not intended for, nor directed towards individuals under the age of eighteen (18), European Union individuals under the age of sixteen (16), or United States individuals under the age of thirteen (13) (each referred to as a “Child” or collectively as “Children”). In the event that we inadvertently gather or receive Personal Information from a Child, we will make reasonable efforts to promptly eliminate such information, unless a legal obligation necessitates retention. If you are a parent or legal guardian and suspect that we may possess any Personal Information from or about a Child, please reach out to us via email at contact@templatesgo.com.

Retention of Your Personal Data

The Company will retain your Personal Data only for the duration necessary to fulfill the purposes outlined in this Privacy Policy. We will keep and utilize your Personal Data to the extent required for legal compliance, such as retaining data to adhere to applicable laws, settle disputes, and enforce our legal agreements and policies.

Additionally, the Company will retain Usage Data for internal analysis purposes. Usage Data is generally kept for a shorter period unless it serves to enhance security, and improve Service functionality, or we are legally obligated for a lengthier retention.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and other locations involved in the processing. This implies that this information may be transferred to, and stored on, computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

Your consent to this Privacy Policy, associated with your submission of such information, signifies your agreement to this transfer. The Company is committed to taking all reasonably necessary steps to ensure your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will occur to an organization or country without adequate controls, including the security of your data and other personal information.

Disclosure of Your Personal Data

We may share Personal Information about you with third parties in the following circumstances:

Business Transactions: If the Company engages in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide you prior notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement: Under specific circumstances, the Company may disclose your Personal Data if compelled by law or in response to valid requests from public authorities, such as a court or government agency.

Other Legal Requirements: The Company may disclose your Personal Data in good faith, believing that such action is necessary to a) comply with a legal obligation, b) protect and defend the rights or property of the Company, c) prevent or investigate possible wrongdoing in connection with the Service, or d) safeguard the personal safety of Service users or the public and e)protect against legal liability.

Security of Your Personal Data

We have meticulously implemented measures designed to secure your personal information. These safeguards contain a range of technical, physical, administrative, and organizational security protocols aimed at mitigating the risks of loss, misuse, unauthorized access, disclosure, or alteration of your information. All information you furnish to us is securely stored on our servers, shielded behind robust firewalls.

However, the safety and security of your information also rely on your actions. If we have provided you with a password for accessing specific sections of the Services, it is your responsibility to maintain the confidentiality of this password. We strongly advise against sharing your password with anyone.

While we have integrated advanced security technologies and procedures to bolster the protection of your Personal Information, it’s essential to acknowledge that no system or network can guarantee absolute security. We cannot guarantee or warrant the security of any information you disclose to us. Factors such as unauthorized access, hardware or software failures, and other unforeseen circumstances may compromise the security of user information at any given time. The transmission of Personal Information is undertaken at your own risk. We bear no responsibility for the circumvention of any privacy settings or security measures embedded within the Services.

Detailed Information on the Processing of Your Personal Data

The Service Providers we engage with may have access to your Personal Data. These third-party vendors collect, store, use, process, and transfer information about your activity on our Service in accordance with their Privacy Policies.

Analytics

We may enlist the services of third-party providers to monitor and analyze the usage of our Service.

Google Analytics

Google Analytics, a web analytics service by Google, tracks and reports website traffic. The data collected is used to monitor and analyze the use of our Service, with sharing capabilities across other Google services. Google may employ this data to contextualize and personalize ads within its advertising network. You have the option to opt-out of specific Google Analytics features through your mobile device settings or by following instructions provided in Google’s Privacy Policy: Google Privacy Policy. For additional information on Google’s privacy practices, please visit the Google Privacy & Terms web page.

Email Marketing

We may utilize your Personal Data for contacting you with newsletters, marketing materials, promotional content, and other relevant information. You have the ability to opt-out of receiving any or all of these communications from us by using the unsubscribe link or following the provided instructions in any email we send or by directly contacting us.

We may engage Email Marketing Service Providers to manage and send emails to you.

HubSpot

Their Privacy Policy can be accessed at HubSpot Privacy Policy.

Payments

In instances where we provide paid products and/or services within the Service, we may utilize third-party services for payment processing (e.g., payment processors).

We do not store or collect your payment card details; instead, this information is directly provided to our third-party payment processors. Their Privacy Policy governs the use of your personal information by these processors, and they adhere to PCI-DSS standards overseen by the PCI Security Standards Council (a collaboration of brands like Visa, Mastercard, American Express, and Discover). These standards help ensure the secure handling of payment information.

Stripe

Their Privacy Policy can be viewed at Stripe Privacy Policy.

Behavioral Remarketing

Our company employs remarketing services to reach out to you after your interaction with or visit to our Service. Utilizing both cookies and non-cookie technologies, we, along with our third-party vendors, aim to recognize your device and gain insights into your Service usage. This enables us to enhance the Service to align with your interests and deliver advertisements that are more likely to capture your attention.

These third-party vendors collect, store, use, process, and transfer information about your activities on our Service, adhering to their respective Privacy Policies. This information is instrumental in:

Measuring and Analyzing Traffic and Browsing Activity on Our Service.

Displaying Advertisements for Our Products and/or Services on Third-Party Websites or Apps.

Measuring and Analyzing the Performance of Our Advertising Campaigns.

Some of these vendors may use non-cookie technologies unaffected by browser settings that block cookies. If your browser doesn’t allow you to block such technologies, consider using third-party tools to decline the collection and use of information for personalized advertising purposes, such as:

The NAI’s opt-out platform: https://optout.networkadvertising.org/?c=1

The EDAA’s opt-out platform: http://www.youronlinechoices.com/

The DAA’s opt-out platform: http://optout.aboutads.info/?c=2&lang=EN

You can also opt-out of personalized advertising by enabling privacy features on your mobile device, such as Limit Ad Tracking (iOS) and Opt Out of Ads Personalization (Android).

We may share information, such as hashed email addresses or other online identifiers, collected on our Service with these third-party vendors. This enables them to recognize and deliver ads to you across various devices and browsers. Refer to each vendor’s Privacy Policy for more details on the technologies they use and their cross-device capabilities.

Third-party Vendors

Google Ads (AdWords):

You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads

Google recommends installing the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout

For more information on Google’s privacy practices, visit: https://policies.google.com/privacy

Facebook:

Learn more about interest-based advertising from Facebook: https://www.facebook.com/help/164968693837950

To opt-out from Facebook’s interest-based ads, follow these instructions: https://www.facebook.com/help/568137493302217

For information on Facebook’s privacy practices, visit: https://www.facebook.com/privacy/explanation

Users Rights

You have the following rights regarding your Data processed by us:

Withdrawal of Consent: You can withdraw your consent at any time if you have previously given consent to the processing of your Personal Data.

Objection to Processing: You can object to processing your Data if it is carried out on a legal basis other than consent.

Access to Data: You can verify if your Data is being processed by us, obtain disclosure about certain aspects of the processing, and receive a copy of the Data undergoing processing.

Verification and Rectification: You have the right to verify the accuracy of your Data and request its update or correction.

Restriction of Processing: Under certain circumstances, you can request the restriction of the processing of your Data. During this period, we will only store the Data without processing it for any other purpose.

Data Deletion: You, under certain circumstances, have the right to obtain the erasure of your Data from the Company.

Data Portability: You have the right to receive your Data in a structured, commonly used, and machine-readable format. If technically feasible, you can request the transmission of the Data to another controller.

Lodging a Complaint: You have the right to file a complaint with your competent data protection authority.

Details about the Right to Object to Processing

You can object to the processing of Personal Data for public interest, the exercise of official authority, or legitimate interests pursued by the Owner. You must provide grounds related to your particular situation to justify the objection.

For Personal Data processed for direct marketing purposes, you can object at any time without providing justification.

How to Exercise These Rights

You can exercise these rights by sending direct requests to us at contact@templatesgo.com. We will address these requests free of charge and in a timely manner, ensuring a response within one month.

Links to Other Websites

Our Service may contain links to third-party websites not operated by us. Clicking on such links redirects you to the third party’s site. We strongly recommend reviewing the Privacy Policy of every site you visit, as we have no control over, and assume no responsibility for, the content, privacy policies, or practices of these third-party sites or services.

Changes to this Privacy Policy

We may periodically update our Privacy Policy. Notification of any changes will be communicated through email and/or a prominent notice on our Service before the changes become effective. Please review this Privacy Policy and our terms of use from time to time, as changes are effective when posted on this page with updated dates.

Contact Us

If you have questions about this Privacy Policy, you can always contact us at:

Email: contact@templatesgo.com