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1. Who are you writing this apology letter to? (As Receiver)
2. What is the Recipient's job title?
3. What is the Recipient's company name?
4. List the problem and date it occurred
5. Suggest the solution in 1-2 lines if any or leave it the blank
6. What is your name?
7. What is your job title?
8. What is your company name?
9. Where is your company located?
10. How to get in touch with you? (Add email/phone no.)
11. What's today's date?