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1. Hi, what is your name? (insert full name)
2. Where do you live? (insert complete address)
3. Who is your authorized person?
4. Could you please brief why you cannot collect the documents?
5. What documents need to be collected?
6. Who is the recipient of this authorization letter? (Insert full name)
7. What is the recipient's address? (or company name)
8. What is today's date?